Most of these change what the agent does — not just what you see.

ORGANIZATION

Company name Type Contact email Company phone

BUSINESS IDENTITY PRINTED ON CONTRACTS & OWNER REPORTS

RERA licence ORN 21744 VERIFIED

TRN 100482915600003 VERIFIED

Trade licence trade-licence-2026.pdfEXPIRES 04 FEB 27 Replace

MARKET · SET AT SIGNUP, CHANGED BY MANZILO SUPPORT ONLY

COUNTRY · REGIONUAE · Dubai

CURRENCYAED

ID DOCUMENTEmirates ID

REGISTRATIONEjari · mandatory

RENT COLLECTIONPost-dated cheques

This one field decides whether Cheques exists in your sidebar, what the ID step asks for, and which registry a contract files to.

AGENT & MAINTENANCE · THE ONES THAT MATTER APPLIES TO ALL 3 PROPERTIES UNLESS OVERRIDDEN

After you approve a request, who assigns the job?

Working hours Max open requests per tenant

Proposed, not built: an auto-approve ceiling ("approve anything under AED 500"). The schema has no cost field on requests today — this stays a proposal until engineering adds one.

EMERGENCY CONTACTS THE AGENT SENDS THESE INSTEAD OF OPENING A TICKET

Building security · Marina Heights B+971 4 380 1199Edit

Civil Defence997MARKET DEFAULT

Police · Ambulance999 · 998MARKET DEFAULT

TEAM PERMISSIONS

Managers can add maintenance staff {{ togNote }}

Per-property overrides live on each property's own settings page — including the danger zone.